Exchange Policy
Last updated
At A Square customer satisfaction is important to us. Please read our policy below carefully.
No returns policy
All sales are final. We do not accept returns or provide refunds once an order has been placed.
Exchanges
Exchanges are only available in the following cases:
- You received a damaged or defective item.
- You received the wrong item compared to your order confirmation.
Exchange conditions
- You must notify us within 7 days of receiving your order by contacting us on WhatsApp.
- Items must be unused, in their original packaging, and accompanied by proof of purchase.
- Once approved, we will arrange an exchange for the correct item, or a replacement of the damaged item.
Non-exchangeable items
Items that were delivered correctly and without damage are not eligible for exchange.
Contact us
If you have any questions about this Exchange Policy or our Privacy Policy, please get in touch: